Customer Service
Monday - Friday
8am - 5pm MST
Local: (208) 344-3833
Toll Free: (888) 800-7718
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GLOBAL SERVICES PORTAL
An easy-to-use online procurement and support site personalized for your
business, agency, or institution

Placing Account Management Firmly in Your Control

Toshiba’s acclaimed National Account Management program offers complete service and
support for all products after purchase, maximizing your control of fleet operations. To assure
you of a timely and efficient response to all of your needs, the program provides you with a
central point of contact to manage all support and service issues. With access to Toshiba’s
extensive support infrastructure of service management, technical support, and supplies, your
central point of contact is able to deliver the right solution.

Global Services Portal Keeps You in Touch 24/7

An integral component of account management is the Global Services Portal (GSP), a multi-
level online resource that offers you full access to a user-friendly, self-service website fully
protected by a roles-based secure access system. Providing you with total fleet-wide visibility
24/7/365, spend management, expense control, and contract management, GSP operate
within the parameters of your workflow approval process and offers a variety of flexible
payment options. The Portal enables you to custom tailor content features such as branding,
bulletin boards, user training documents, and unique product catalogs, offering
comprehensive information on a wide range of products and contact information.

Proven Strategies Enhance Visibility on All Levels

Companies operating in multiple locations often experience a lack of visibility, especially in the
area of purchasing. Toshiba decisively address visibility issues, allowing you to track device
use, buy more efficiently, and better control service issues.

Toshiba delivers measurable visibility improvements through the utilization of four proprietary
tools – Service Dispatch, Remote Meter Collection, Fleet Monitoring, and Detailed Asset Data,
each providing customer with significant increases in asset management control.

Custom Reports Simplified

GSP gives you the flexibility to generate both standard and ad hoc reports. Relevant data is
organized in three report types – Company-Wide, Per Site, or Per Model – and include
information regarding Population, Usage, Service History, and Total Cost of Ownership,
providing customers with a single source of easily accessible data.
Allied Business Solutions  Boise, Idaho  83704       Toll Free: (888) 800-7718      Phone: (208) 344-3833      Fax: (208) 344-3520
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